My son has complex needs which are challenging, however, he has settled as a resident far more easily than I expected thanks to the manager and the staff. Communication is excellent. I am kept informed about therapy, appointments and the outcomes as well as day to day activities. The staff are well trained , kind and caring and are happy to go the extra mile if needed. My son feels safe and his dignity is a priority. The house and staff are very well managed, overall my son is content and I am happy and relieved.

I feel that my son receives the highest standard of care and support and Jasmine House, both physical and emotional support. His health care needs are met appropriately and in my sons best interest. Communication between Jasmine House and myself is excellent. I highly recommend all the staff and manager, thank you.

I feel that the staff at Jasmine House provide my brother with excellent care and the staff go above and beyond to ensure he is comfortable and is able to do things he enjoys.

Jasmine House is a really nice care home and environment. What i like here is that I get to lead my own independent life and I am able to choose what I wish to do with my weekdays and weekends. For example, with the support staff, I have been able to access adult education in Farnham. Staff have helped me and my family adapt my bedroom for my needs and personalise my room. I Feel valued. I work with staff to help support my physical and dietary needs and to support the staff I have joined a local group.

As a parent my son’s safety and dignity are paramount, I do not worry, the approach is person-centred and the standard of care is excellent. The staff are wonderful and genuinely care, they often go the extra mile. If I have any concerns they are responded to immediately. The house is managed very well, communication is excellent, I am always welcomed when visiting.